Responsible Gaming
Our Commitment to Safe Gaming
Gaming Should Be Entertainment
At 65 Northbourne, we believe that online pokies and casino games should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to play, please do so responsibly and within your means.
Age Verification
In Australia, you must be 18 years of age or older to gamble legally. We are committed to preventing underage gambling and verify all players' ages before allowing access to our platform.
If you are under the legal age, please do not use our services. Parents and guardians should be aware of the risks and monitor their children's online activities.
Warning Signs of Problem Gambling
If you or someone you know is exhibiting any of the following warning signs, help is available:
- Chasing losses by continuing to gamble to recover money lost
- Spending more time or money on gambling than intended
- Hiding gambling activity from family, friends, or partners
- Gambling to escape problems, stress, anxiety, or depression
- Experiencing relationship or work problems due to gambling
- Borrowing money to gamble or pay off gambling debts
- Feeling irritable or restless when unable to gamble
- Failed attempts to reduce or stop gambling
- Using gambling as a solution to financial difficulties
- Neglecting family, friends, hobbies, or work due to gambling
Self-Help Tools & Controls
We provide various tools to help you maintain control of your gaming activity:
- Deposit Limits: Set a maximum amount you can deposit over a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications during gaming sessions to remind you how long you've been playing
- Session Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel you need a break
If you wish to use any of these tools, please contact our customer support team or access them through your account settings.
Support Organizations & Resources
If you're struggling with gambling, support is available 24/7. Please reach out to one of these trusted organizations:
Australia
-
Gambling Help Online
www.gamblinghelponline.org.au
Free, confidential counselling and support service for Australians affected by problem gambling -
Lifeline Australia
Phone: 13 11 14
24-hour crisis support and suicide prevention service
International
-
GamCare (UK)
www.gamcare.org.uk
Support, advice, and information about problem gambling -
GamStop (UK)
www.gamstop.co.uk
National self-exclusion scheme for online gambling -
National Council on Problem Gambling (US)
www.ncpgambling.org
Resources and referrals for problem gambling in the United States -
Responsible Gambling Council (Canada)
www.responsiblegambling.org
Evidence-based responsible gambling information and programs
If You Have a Problem, Seek Help Today
Problem gambling is a serious issue that can affect your health, relationships, and finances. If you or someone you know is struggling with gambling, please reach out for support immediately. There is no shame in asking for help.
Contact one of the organizations listed above, speak to a counselor, or confide in someone you trust. Recovery is possible, and support is available.